Nathaniel Jordan Propst

Oklahoma State University - Stillwater, OK

Bachelor of Science in Mathematics

Tool Skills

• Amazon Web Services
• VMWare
• Ansible
• Terraform
• Cloud Formation
• Kubernetes
• Docker

Coding Skills

• HTML
• Python
• Java

Dish NetworkCXO Senior Business Integrations Support | 2017 - Current

• A SBIS representative is responsible for handling a variety of inter-business tools and providing support for intra-business departments using those services.
• I communicate feedback on the tools and processes used for support to leadership, as well as working with management to report and resolve product issues.
• SBIS agents must be able to quickly identify which of the variety of tools they are assigned fits in a given situation, learning new tools as appropriate.

OrionNet Systems LLCSoftware QA Technician | 2014-2015

• A Technician is expected to act as the escalation point for customer issues. Friendly, quick, and knowledgeable support over the phone and by email is expected from a technician and support can be required on a range of related technical issues
• In this position I lead trainings for new customers and developed in-depth training documents for new employees as well.
• During my time at OrionNet I worked to help develop ConnectsUs, a social media application created by the company as a foray into that space. As part of this I lead testing events both in house and with beta testers.

• Camping
• Video Gaming
• Tabletop Gaming